Yesterday, after writing about being prepared in your business, I read Matt Mullenweg’s post about web hosts. This reminds me. While it is important we have a disaster or emergency plan in place, it is also important that we get the basics right first. For a business that is totally online, one of the most important things you must get right – must, no exceptions, is your web host.
Imagine how much a company like Amazon would lose if they went down even for a few minutes. Lots.
It’s not always about a big name either. Over time, I’ve used many hosts. Personally, I’ve found the bigger names more difficult to deal with. I’ve also hosted with really small hosts and grew with them. Some are very unprofessional. Others don’t really care about you, don’t have the most knowledgeable staff and almost always give you the answer “we don’t support that software” which is super frustrating when you are running a well known, well supported system like WordPress. To me, that’s a cop out line.
I currently have a relationship with Reliable Webs and GVO. Both whom I entrust a lot to for many years. Not only because of a good relationship with them but because of service and always being open about any issues and believe with them, I’ve got it right.