Having a sustainable business means we need customers to promote our products and services to. It’s easy to say and believe that the best way to gain customers is to build connections. I’m wholeheartedly on board with that but there are only so many hours in the day for those of us who work more or less by ourselves in our web based businesses. When we have so much on our plate to accomplish to keep our businesses running how can we focus on developing and nurturing those relationships. I read an article today that gives some excellent pointers on how to create deep connections.