For some reason, the text in my HTML emails appear a little wider in Outlook than in Gmail or other email systems. What am I doing wrong? Could it have anything to do with 1ShoppingCart? Photocredit: webbfredag Answer Chances are, it’s NOT a 1ShoppingCart issue but more of the way email clients read HTML. Imagine Outlook, Gmail, Hotmail, Yahoo etc as their own mini web browser. Just like you’d have to tweak your HTML for different browsers, you’d have to tweak your HTML emails for different email clients. The culprit in this particular case could be in the font face and sizing. Outlook is probably interpreting these differently than web based emails. It’s very difficult to recommend a fix without looking at the code. Keeping up with all the differences and what each email system supports can a full time job.  To save your sanity, I highly recommend using a boilerplate next time you create HTML emails. Here’s a previous post about HTML email boilerplates you might find helpful. Also, be careful how you use the template. If you copy and paste from Word or some other Word Processor, it’s going to get messed up – guaranteed. The only good way to

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Moving van

A friend recently built her clients’ new WordPress site in a sub-folder so the old site would remain functional while they worked on the new one. Now that she’s ready to go live, she wasn’t sure how to move the new site to the main domain and asked if I would be available. I told her she really doesn’t need me. This is why. You don’t have to move it. You only need to tell WordPress where you want your blog/site to appear to load from. It is super easy and only takes a few minutes. Just follow these instructions. Definitely bookmark or clip it for later reference. Don’t want to do it that way or absolutely must move it? You could do it manually. The best way I’ve found is to simply use BackupBuddy. Yup, it’s not just for backups. It is 10 times faster and easier than manual. Definitely what you’ll want when working on client sites – especially if you’re being paid by project. Here’s a quick post about BackupBuddy’s restore process if you want to learn more how that works. Image by Asurroca

No comments please!

A friend asked recently, Isn’t there a way in WordPress to turn of comments globally? I have unchecked everything in the discussion settings and the posts still show a comment box. What have I missed? There are 3 things you need to keep in mind when it comes to comment display. The general setting, Old posts and the theme. New blog sites If it’s a new site then you want to make sure you set comments to off under Discussions. You also want to make sure to go into your default first post and page individually and uncheck the allow comments box. Existing blog sites If it is an existing site with posts and pages added, the process is the same. Turn it off under Discussions – this will turn comments off from the time you set it off onward but not past posts. You can disable comments in bulk using the bulk edit feature – select all posts then hit edit and apply but if you have thousands of posts – hmm… I generally prefer to edit the database But wait! There’s the theme None of the above settings will work if the theme is poorly coded to ignore them. You see, a good theme will

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No Permission

The insufficient permissions error can cover a lot of different things. And that’s the bad news. It means the solutions can also be very different each time. That’s why it is absolutely important to pay attention to what you are doing just before you hit the problem. That’s true no matter what you’re doing but that’s another post. Sometimes this error is triggered due to wrong folder permissions. At other times, it can be related to the way a plugin is coded – assuming of course it is a plugin we are talking about. It is rare I encounter the insufficient permissions error working on WordPress. Today, my problem had everything to do with a plugin and I thought I’d document it here for everyone’s benefit. While working with a plugin, some features were not accessible to me because it threw an insufficient permissions error. This is odd because the general settings page for the plugin loads without problems. After some investigation, I discovered it was a case of poor coding. The developer hard coded the plugin directory name in some areas but my plugin directory name was different from the one coded. The simple fix was to simply rename

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What Happened To The WWW In My URL?

Monday, July 11th, 2011

Another good question from our mailbag “The www seemed to have disappeared from my site when I visit it. I always use www in my links but when I go to my site it loads without the www in it.” Before I go into the likely fix, a little back story so you understand the underlying issue. Normally all sites are accessible using either www or without. However for SEO purposes, some web masters ‘force’ the URL to only www or without. If you notice TechBasedMarketing does NOT use www. Why? It’s just my preference. I think it shortens my already long domain name and I feel by now or at least going on out, people are more focused on the domain name than the www.  In short, I feel the www is redundant. Ok… so now you know you can ‘force’ your site to display with or without whichever you choose doesn’t matter as long as you pick one and stick with it. According to the question above, the site owner obviously wants the www in the URL back. Since she is using WordPress, the first thing you should do is: Log into WordPress ad admin, go to Settings

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Printing press

New to online information publishing? Then there’s a good chance you’re wondering where people get those PDF file creators – and since you are bootstrapping it, you might especially be interested in a free PDF file creator. We understand. Even though we aren’t at the start up phase anymore, but we still use a free PDF file creator mostly because we are really happy with it. But let’s backup a little bit. There are multiple ways to create PDFs. Many of the free and popular ones are nothing more than virtual printers. That means, when you install it on your computer, it will show up as a printer in your printer list. One such free PDF file creator we’ve used a lot in the past is well… aptly named PDFCreator. It is an opensource program – so you pay nothing. The other way is just to use a word processor that is also capable of saving or exporting to PDF. You can use Google Docs, or you can use OpenOffice – a program we use extensively and used to create all kinds of PDF documents from reports, checklists, paid products down to our (ahem!) beautiful blogging planner and calendar. We

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WordPress Header Image: How To Change

Thursday, December 23rd, 2010

Here’s a question we found in our inbox from a reader: Orlando here.. I See You have an Expertise with WordPress and I have a Question, since you Also supply Products.. No-One Yet , has been able to help me Find a Usable Header for my WP Site.. I have a back-office listed – size of 970 X 150 pixels and have not found Another Header – to take it’s place .. Can You Help ?? Answer: Orlando, I’m not 100% sure I’m reading your question correctly. My best guess is you have a theme with a header image. You want to change the existing image but cannot find one with the exact same dimensions to replace it. If that is indeed what you’re asking then changing your WordPress header image this is actually a multi-step process. It is almost impossible to find another header image that will fit those dimensions perfectly – unless someone is releasing or selling you a set of WordPress header images that fits your theme. What you need to do is find an image that is large enough that you can crop or resize down to 970 x 150. Once you have image you will

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How To Create A Favicon For Your Website

Thursday, December 16th, 2010

This post is taken from our TechBasedTraining Knowledge Base where we build a library of common how-to’s, troubleshooting how-to’s, checklists and so on that help you get answers to problems quickly. The Knowledge Base is at this point only accessible to Pro members, who also enjoy deep discounts on current and any future training. On my TechBasedMarketing site, on the browser tabs, you may notice my picture (it has since changed) That’s called a Favicon. Some sites have a logo – which is more appropriate. This is actually quite easy to add to your site. This tutorial will walk you through the steps. You start with an image – this can be your own picture, your logo or any picture. No matter what you use, make sure it is as square as possible. So if your logo is wide, you may want to have your graphic designer come up with a simpler, square graphic representation of your site. Convert the image – Use a tool like Irfanview (free) or GIMP to first re-size your image down to 16 x 16 pixels. You will see instantly how well that image degrades. That’s why you want to refer back to step 1

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7 Common CSS Problems And How To Fix Them

Wednesday, September 8th, 2010

In every phenomenon the beginning remains always the most notable moment – Thomas Carlyle How true that is even in modern web design. When you are just starting out, even the most common and simplest task is difficult. I completely understand that and so, gathered a list of questions asked in forums, social networks and other places that I hope will be of much help to you. Some might consider this list as elementary stuff and if you are there, Hooray for you! At a later date, I’ll look into something more appropriate for you. Today’s post is one for the beginners who regularly remind me, we were all beginners at one point and still are in other areas. 1. Text Does Not Capitalize Even When You Type In Caps There is a declaration in the stylesheets that is set to force the title to display in lower cases. Look for the selector that controls the title. It should have something like this: 1 text-transform: lowercase; Remove it or replace with: 1 text-transform: none; 2. The Sidebar or Column is Pushed Down There are two possible reasons. Either the content inside the column, usually images or frames are too wide

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Still Seeing Old Pages After 301 Redirect

Wednesday, July 7th, 2010
One way

This interesting question came into my inbox today. This gentleman did a redirect where the old page was static HTML and the new page is powered by WordPress. To keep the traffic flowing properly, he created 301 redirects. However, there is a problem. Apparently, users who visited the old HTML pages before were still being served the old pages and those who never visited before were served the new pages. So he wants to know how we can prevent that. Despite it all, there’s very little information to work with here. All I can think off are a few scenarios. Browser cache. If that is indeed the case, a quick refresh or clearing of browser cache will take care of the problem. However, we cannot force this upon the user so in this case, if the user contacts you, you should advise them to reload or clear their browser cache otherwise, there is little we can do to force it as a webmaster. Old HTML page still present. Depending how the redirect is done, I’ve experienced cases where the redirect is ignored if the old HTML page is still present. This usually happens if you’re using a plugin like redirection.

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