Comments on: What’s Your Preferred Customer Service Method?

By: Lynette

Lynette — Wed, 28 May 2008 20:57:52 +0000

Hi Simon. So does that mean that if someone does not offer phone support you find that lacking?

By: Lynette

Lynette — Wed, 28 May 2008 20:57:00 +0000

Hi Simon. So does that mean that if someone does not offer phone support you find that lacking?

By: simon g

simon g — Tue, 27 May 2008 15:55:40 +0000

I tend to prefer phone support first, both when needing it and when providing it. Customer support is kind of a sore spot with me as it is so lacking in so many online businesses.

By: simon g

simon g — Tue, 27 May 2008 15:55:00 +0000

I tend to prefer phone support first, both when needing it and when providing it. Customer support is kind of a sore spot with me as it is so lacking in so many online businesses.