Don’t Let Technology Be Your Enabler
March 27th, 2008
Recently I handed over two personal/business email accounts over to an assistant. Keep in mind that I already have someone answering support emails and handling customer service. None of these emails had any support issues unless our customer support assistant couldn’t resolve the issue.
Most of the emails in these two accounts were subscriptions, friends, interview requests, alerts and stuff like that.
I spent one week recording myself as I went through my inbox. Narrating my thought process on each email. My assistant reviewed them, asked a few questions and we’re all set.
One thing I noticed however is… I don’t need all those alerts. Neither does she since I’m paying her to review them. I’m not talking about Google Alerts and stuff like that - we will discuss that a tad later. What I’m talking about are: Forum reply notifications. That was a biggie. I had no idea I was getting so many

I watched the ambulance leave with my husband. I was all alone with our year old child and a newborn. For a while, I wasn’t sure what to do, didn’t know if he was going to make it, had no idea what was wrong with him. We had no family near nor did we have many friends we could call at a time like this.
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